Contact information
We're here to help. Whether you have a question about an order, shipping, returns, or one of our products, our support team is ready to assist you.
Customer Support
Email: info.mpads@gmail.com
We aim to respond to all inquiries within 24 hours on business days. During weekends and holidays, response times may be slightly longer.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your order number (if applicable)
- The email address used to place your order
- A brief description of your question or issue
- Photos or videos if you're reporting a damaged or defective product
Business Information
M-PADS
Ravelstraat 3
5481 LE Schijndel
The Netherlands
Frequently Asked Questions
Before reaching out, you may find the answer you're looking for on our Shipping Policy, Returns & Refund Policy, or FAQ page.
Our Commitment
At M-PADS, customer satisfaction is our priority. We strive to provide high-quality products and responsive support to ensure you have the best possible experience. If something isn't right, we'll do our best to make it right.